Production Artist
A great introduction in customer service, production and professionalism. Working for this old Milwaukee family owned business, I could develop many skills early on. Communication through email and in person went beyond accuracy and required translation from client expectations to achieveable results using available technology. Mistakes, the pressure of performing on precious documents and budget friendly designs created a solid foundation for the future work environments. There was never a moment's rest, and accuracy was retained despite the urgency.
Skills Acquired
adobe suite, quark express
Design &
Archiving
Hand placed scanning and editing
Bulk creation for university materials
Proofing of client files
File creation
CMYK printing, finishes
Production &
Customization
Binding
Cutting
Folding
Scoring
Ordering stock
Working with external vendors
MKE neighborhood, 30 year business
Customer Service &
Retention
Phone and email orders
Customer remediation, in person, on the phone, online
On demand orders
Invoicing