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Production Artist

A great introduction in customer service, production and professionalism.  Working for this old Milwaukee family owned business, I could develop many skills early on.  Communication through email and in person went beyond accuracy and required translation from client expectations to achieveable results using available technology.  Mistakes, the pressure of performing on precious documents and budget friendly designs created a solid foundation for the future work environments.  There was never a moment's rest, and accuracy was retained despite the urgency. 

Skills Acquired

adobe suite, quark express

Design &

Archiving

Hand placed scanning and editing

Bulk creation for university materials

Proofing of client files

File creation

CMYK printing, finishes

Production & 

Customization

Binding

Cutting

Folding

Scoring

Ordering stock

Working with external vendors

MKE neighborhood, 30 year business

Customer Service &

Retention

Phone and email orders

Customer remediation, in person, on the phone, online

On demand orders

Invoicing 

Behind the [Design] Scenes

See how it all connects

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