Captionist/Captioning Coach - CapTel
March 2018 - April 2019
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Training incoming captionists for floor ready captions
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Real time captions for calls around the United States
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Maintaining the quality standards for accuracy and speed
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Typing proper corrections and other words as necessary
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Monitoring technical issues on calls
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Adhering to 100% client confidentiality
It was more than just regurgitation. The first 4 weeks of training involved vocal self awareness and articulation in order to speak clearly so the computer could accurately transcribe output. Meticulous awareness while speed reading was pivotal in order to catch errors and make corrections to ensure the receiver could partake in conversation naturally. Teamwork was still utilized in call transfers and the monthly training meetings. A niche skill that has aided many of my other work environments through the sheer increase of listening comprehension and self awareness.
Design & Marketing Freelance
January 2017 - August 2019
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Design for publication and web to communicate brand
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Schedule and conduct interviews with artists
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Assist in event planning and execution
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Brainstorming and developing ideas for creative marketing campaigns
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Liaise with external vendors to execute promotional events and materials
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Plan and execute initiatives to reach the target audience through appropriate channels (email, social media)
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Organize and document submitted content for publications
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Create, edit and organize magazine publications
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Companies include: Mudita Magazine, Genre Urban Arts, KW Reality, ULFYE, White Sands Aquaria
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Independence and Advocacy, foreign skills for a newly graduated design student. The networking I had started through various community oriented positions, supported this endeavor. I learned how to communicate, provide feedback and offer support while balancing professional jobs on the side.
Solely production work, there was no customer interface. Meticulous inspection under a microscope, fragile work on heirlooms. A precious experience solidifying the need to work with people for a greater good as opposed for material consumption.
Polisher - Kesslers Diamond Center
June 2016 - December 2016
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Grind, sand, clean, or polish jewelry to visible perfection
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Small hand designed finishes including the use of
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Sandblasting, brushed and plating
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Inspect pieces prior to finishing and be alert to preexisting conditions
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Measure and mark objects to ensure conformance to specifications
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Load and adjust workpieces onto equipment or work tables, using hand tools
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Read and interpret job descriptions to keep pieces within specified tolerances
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Verify quality of finished workpieces via microscopic inspects
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Electro and chemical plating of various metals
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Repair and maintain equipment, objects, or parts, using hand tools
Studio monitor - UW Milwaukee
April 2015 - December 2017
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Recreated professor instructed demonstrations to assist students with hand on techniques
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Helped to ensure a safe and clean studio was maintained before and after class
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Care and organization of community tools in studio
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Shut down natural gas and acetylene tanks properly to adhere to safety standards
More than time for our own studies, we had to take on the responsibility for the studio. Shutting off dangerous equipment properly, making sure other students were not harming themselves or others and offering advice based on techniques already learned to junior students.
As a student, sharing insight on what worked and didn’t work, drove my own studies deeper. I had to be active and pay attention in order to support someone who might have other challenges and couldn’t pick up the same information. Learning to filter necessary information and convey it in an inclusive way.
Peer mentor - UW Milwaukee
April 2015 - December 2015
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Coordinate social activities each month for first year mentees
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Maintain participant email list and provide information about campus resources and events
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Attended classes with students and facilitated study groups for the class.
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Met individually with students once a month and submitted monthly reports to the coordinator
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Planned circulculum with professors to ensure the success of fIrst years
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Worked with troubled and challenged students to fInd alternatives to personal situations
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Gave weekly class presentations for additional readings and sources to supplement text
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Took notes for students with various resource requirements
Customer Service
April 2015 - December 2017
Walgreens: Beauty Advisor
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Maintain participant email list and provide information about campus resources and events
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Blue Banana Yogurt: Shift Lead
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Maintain participant email list and provide information about campus resources and events
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Hair and Guys and Dolls: Receptionist​​​​
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Attended classes with students and facilitated study groups for the class.
Work environments that varied in tasks and responsibilities but all had the same expectation: seamless customer service. From clear communication in person, online and on the phone to consistency, every one of these jobs shaped my professional abilities to work with a diverse group of people, regardless of the challenge,
Humanitary
Volunteer and others
Alzheimer's Care
Interfaith was a community organization that united students and families to care for those who needed a little bit extra.
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Magdelena gave me a reason to travel back in time, our conversations would go from English to German without transitions as she told me stories of her life and I could reconnect with families of my own. It was a privilege to be invited in the home and hear the unique stories of someone who has lived a lifetime.
Children Rec Department
A treasured childhood memory of mine was Safety Town, a unspoken rite of passage those growing up in Germantown seemed to partake in. It became even more treasure when I could help create the same magic as I grew older.
Other events included summer programs, fire safety and babysitting courses. The advantage of the Germantown Rec community kept me in contact with mentors from my childhood.
Tutoring
Starting in high school, parents of friends help me kickstart my mentorship. I learned to share the knowledge my teachers provided to those still in the midst of figuring it out.
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This continued in college, focusing on my main points of study; German and Art.
Farming
What was a way for me to destress as a child, and an unofficial family tradition, became a side passion for me. It was also a way for me to learn the language and connect with a community working on private farms in Chiba.
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Farming has taught me very deep rooted philosophies despite language and cultural barriers and it continues to fuel my creative aspirations moving forward.
BSL
Red Cross affiliations meant that humans were surviving thanks to other people. My first experience was through the babysitting license course at age 12. Over the course of my lifetime and seeing the news, I always wanted to contribute to something that was meaningful and as I began to transition my experience, I found that outlet by training in First Aid and Basic Life Support at the YMCA with the Red Cross- who's people are as down to earth and enriching as advertised.
Art Assistant
A childhood born love for working in clay, this was a great chance to work with a local artist as she got her home studio off the ground. Strengthening old and learning new techniques, my job was playing everyday. Hand creations ensure a mind body connection that is important for every aspect of life and I'm very thankful to Hidden Root Studios for including me in her journey.